Refund policy

Last updated: August 8, 2026

At Whole Body Strong Co, your satisfaction matters to us. Because our products are shipped directly from our supplier partners, some details below may vary by item — please check the individual product page for any supplier-specific return notes.

Returns

You have 30 days from the date you receive your item to request a return. To be eligible, your item must be unused, in its original condition, and in its original packaging.

To start a return, contact us at Admin1@wholebodystrongco.com with your order number and reason for return.

Important: Please do not send returns to any address without contacting us first. Since items are fulfilled by different supplier partners, the correct return address depends on which supplier shipped your item — it may not be our business address. We'll confirm the right return address for your specific order once you reach out.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us within 14 days of delivery with photos of the item and packaging. We'll arrange a replacement or full refund at no cost to you.

Refunds

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

The fastest way to get the item you want is to return the original item and, once the return is accepted, place a new order.

Contact Us

Questions about returns? Reach us at Admin1@wholebodystrongco.com.