Shipping policy

Last updated: August 8, 2026

Processing Time

Orders are processed and shipped by the supplier fulfilling your item, so processing time depends on which supplier that is. As a general estimate, most orders ship within 2–5 business days of purchase, but this can vary by supplier and product. You'll receive a shipping confirmation with tracking as soon as your order ships.

Shipping Times & Rates

Shipping costs are calculated at checkout based on your location, the item's weight, and the supplier's shipping rates. Because each product may ship from a different supplier, exact delivery times vary by item — the estimated delivery window for your order will be shown at checkout and in your order confirmation.

As a general guide, most orders arrive within 5–10 business days for standard shipping, or 2–5 business days where expedited shipping is available. These are estimates, not guarantees, and actual delivery time depends on the fulfilling supplier, carrier delays, weather, or high order volume.

Multiple Suppliers

Because we work with several supplier partners, items from a single order may ship separately, from different locations, and arrive at different times — each with its own tracking information. You won't be charged extra for split shipments beyond what was calculated at checkout.

International Shipping

International shipping availability varies by product, since each item is fulfilled by a different supplier partner. If international shipping is available for an item, you'll see it as an option at checkout along with the applicable rate. Customers are responsible for any customs duties, taxes, or import fees charged by their destination country.

Lost or Delayed Packages

If your tracking shows no movement for several business days, or your package hasn't arrived within the estimated window, contact us at Admin1@wholebodystrongco.com — please always reach out to us directly rather than the supplier, and we'll look into it with the shipping carrier and supplier on your behalf.